Barbershub

Delete your account

Barbershub, by Vibex Technologies (Private) Limited

You can delete your own Barbershub account from inside the app, without emailing anybody and without waiting for us. It takes about ten seconds.

In the app — the quickest way

1. Open Barbershub and sign in.
2. Tap Shop, the last tab along the bottom.
3. Scroll to the very bottom, below the red Sign out button.
4. Tap Delete my account. It is plain text rather than a button, deliberately — it should be findable, not inviting.
5. A sheet lists exactly what goes and what stays. Read it, then confirm.

The account is deleted immediately. You are signed out on every device and that phone stops receiving notifications.

By email, if you would rather

What is deleted

• Your sign-in — your name, your email address, and the password hash. You can no longer sign in anywhere.
• Your sessions on every device, immediately.
• Your push token, so the phone stops buzzing.
• Your activity feed and alert settings.

What the shop keeps, and why

Deleting your account does not delete the barbershop's records. This surprises people, so it is worth being plain about:

• Bookings and takings stay. They are the shop's business record — its diary and its account of what it earned — not your personal data to remove. A haircut that happened still happened.
• The chair stays. It belongs to the shop, and somebody else may work it tomorrow.
• Customers' names and phone numbers stay. They were given to the shop, not to you.

If you want the shop's own records changed or removed, that is the shop's decision rather than ours — see the two-relationships section of the privacy policy. Write to us anyway and we will pass it on, and tell you we have.

One case we refuse

A shop's last remaining owner cannot delete their own account. That account is the only way into the shop, and deleting it would lock out every other member of staff along with the diary their customers are booked into. The app says so on screen rather than failing silently.

To close a shop entirely, write to privacy@vibextech.co.zw. A closed shop's data is deleted within 90 days.

How long anything survives

What	Kept for
Your account, once deleted	Gone immediately — no grace period, no recovery
Sign-in sessions	Ended immediately on deletion
Staff activity notifications	90 days, then deleted automatically
Backups containing the deleted account	Overwritten within 30 days
The shop's bookings and takings	As long as the shop keeps its account
A closed shop's data	Deleted within 90 days of the account ending

If you only want some of it gone

You do not have to delete your account to have data corrected or removed. Write to privacy@vibextech.co.zw and say what you want changed. You may also ask for a copy of everything we hold about you.

Deleting your account cannot be undone. To work at the shop again, somebody there has to make you a new account.